Terms & Conditions

Introduction

Welcome to PLTFRM Wolwespruit (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our gift cards through our e-commerce store. By using our website and purchasing gift cards, you agree to comply with and be bound by these Terms.

1. Use of the Website

1.1 You must be at least 18 years old to use this website and purchase gift cards.

1.2 You agree to use the website in accordance with all applicable laws and regulations.

1.3 We reserve the right to modify or discontinue the website, or any part of it, without notice.

2. Purchase of Gift Cards

2.1 All gift card purchases are subject to availability.

2.2 Gift cards are non-refundable and cannot be exchanged for cash.

2.3 Gift cards have no expiry date.

2.4 Gift cards can be used for any purchase at any of our 3 restaurants at Wolwespruit, namely WIJNTUIN | PLTFRM | BOMA. The gift card may also be split between the restaurants, depending on your preference.

3. Pricing and Payment

3.1 All prices are in South African Rand (ZAR) and include VAT.

3.2 We accept various payment methods, including credit cards and electronic funds transfer (EFT).

3.3 By providing your payment information, you represent and warrant that you are authorized to use the payment method.

4. Delivery of Gift Cards

4.1 Digital gift cards will be delivered via email to the email address provided at the time of purchase.

4.2 We are not responsible for incorrect email addresses provided by the purchaser.

5. Privacy

5.1 Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

6. Limitation of Liability

6.1 To the maximum extent permitted by law, PLTFRM Wolwespruit will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or purchase of gift cards.

7. Governing Law

7.1 These Terms are governed by and construed in accordance with the laws of South Africa.

8. Changes to Terms

8.1 We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the website. Your continued use of the website after any modifications constitutes your acceptance of the revised Terms.

9. Contact Information

If you have any questions about these Terms, please contact us at info@pltfrmwolwespruit.co.za.

Privacy Policy

Introduction

PLTFRM Wolwespruit (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. Information We Collect

1.1 We may collect the following types of personal information:

  • Name
  • Contact details (email address, phone number)
  • Payment information
  • IP address
  • Any other information you provide to us

2. How We Use Your Information

2.1 We use your personal information for the following purposes:

  • To process and fulfill your gift card purchases
  • To communicate with you regarding your orders
  • To improve our website and services
  • To comply with legal obligations

3. Disclosure of Your Information

3.1 We may share your personal information with third parties in the following circumstances:

  • To service providers who assist us with our operations
  • To comply with legal obligations or respond to lawful requests by public authorities
  • To protect our rights, privacy, safety, or property

4. Security of Your Information

4.1 We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

5. Your Rights

5.1 Under POPIA, you have the right to:

  • Access your personal information
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator

6. Retention of Your Information

6.1 We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

7. Changes to This Privacy Policy

7.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page.

8. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at info@pltfrmwolwespruit.co.za.